Return policy
MJfashionjewelry.com choose the products to sell based on their excellent
designs and superior quality. We have the quality control team to check
the items during the whole process of packing and ship out, perhaps
there are some items damage due to the long time transportation or you
are unhappy with your purchase and would like to return your items,
please contact the customer services first and send your item(s) back to
our Distribution Center in accordance with the following Return Policy.
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Items must be sent back within 15 days of the delivery date.
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Items must be unworn, unwashed.
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Items must be free of stains, makeup,deodorant, or wear.
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Bodysuits, swimwear, and undergarments are non-returnable.
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All returns are refunded via store credit into your shopping account.
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Returns are processed within 3-5 business days after your item(s) are received at our Distribution Center.
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Jsperky does not provide pre-paid return labels; you will be responsible for covering the shipping costs to return.
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Damage, defective, or incorrect items must be reported within 2 days
of delivery.(Note: if such items are not reported in a timely fashion,
we will not issue store credit.
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Allow consumers to apply for return within 15 days after signing
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Customers will only be charged once at most for shipping costs (this
includes returns);No-restocking to be charged to the consumers for the
return of the product.
Return process: Only applicable within 7 days of receiving the package !
1. received a package --> 2. Found a problem --> 3. Take a photo
or take a video and send it to us --> 4. We will verify the problem
--> 5. We will give you feedback as soon as possible.
Depending on the shipping method and carrier selected, your return
package may take several days to reach us. Keep your proof of postage
and ship your return along with a tracking number as we are not liable
for return packages that are lost or stolen in-transit. Without proof of
receipt and delivery, MJ Fashion Jewelry will not issue store credit for your
returns. Once your return is fully processed, we will issue you store
credit in your shopping account for use on a future purchase. Your
credit will never expire, and are redeemable right away!
